Privacy Policy

Ophee Fashion Group works to ensure that your privacy is protected when using our services. We therefore have a policy setting out how your personal data will be processed and protected. Please stay updated to any changes to this Privacy Policy by visiting our website. In the event of any conflict between the English and other language versions of this Privacy Policy, the English version shall prevail.

Collection of Personal Information

OPHEE FASHION GROUP does not sell, share or trade customers personal information collected online with third parties.
Personal information collected online will only be disclosed within our corporate group for internal use only.

When you create a OPHEE FASHION GROUP account the personal information we collect may include your:

    • Name
    • Delivery Address
    • Email Address
    • Telephone Number

The personal information we collect from you will be used in some or all of the following ways:

      • To deliver the products you have purchased from OPHEE FASHION GROUP
      • To update you on the delivery of the product and for customer support purposes
      • To provide you with relevant product information
      • To process your orders and to provide you with the services and information offered through our website and which you request
      • Further, we will use the information you provide to:
        • Administer your account with us
        • Verify and carry out financial transactions in relation to payments you make online;
        • Audit the downloading of data from our website;
        • Improve the layout and/or content of the pages of our website and customise them for users;
        • Identify visitors on our website;
        • Carry out research on our users’ demographics;
        • Send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

When you register as a user on OPHEE FASHION GROUP website, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material.

Payments that you make through the Site will be processed. You must only submit to us or our Agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.


Updating Your Personal Information

You can update your personal information anytime by accessing your account on OPHEE FASHION GROUP website.


Security of Your Personal Information

OPHEE FASHION GROUP ensures that all information collected will be safely and securely stored. We protect your personal information by:

      • Restricting access to personal information
      • Maintaining technology products to prevent unauthorised computer access
      • Securely destroying your personal information when it’s no longer needed for our record retention purposes


Disclosure of Personal Information

We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from OPHEE FASHION GROUP website. In exceptional circumstances OPHEE FASHION GROUP may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. OPHEE FASHION GROUP is committed to complying with the Privacy Act and the National Privacy principles.

If you believe that your privacy has been breached by OPHEE FASHION GROUP please contact us by [email protected] and we will resolve the issue.


Collection of Computer Data

When you visit OPHEE FASHION GROUP, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

      • Your computer’s IP address
      • Browser type
      • Webpage you were visiting before you came to our site
      • The pages with in OPHEE FASHION GROUP you visit
      • The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

As part of the above, OPHEE FASHION GROUP may use Google Analytics features based on Display Advertising, including but not restricted to the following: Remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting. Using the Google Ads Settings (, you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

OPHEE FASHION GROUP also uses Remarketing with Google Analytics to advertise online; third-party vendors, including Google, may show OPHEE FASHION GROUP ads on sites across the Internet. OPHEE FASHION GROUP and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on visitors’ past visits to OPHEE FASHION GROUP, as well as report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to OPHEE FASHION GROUP.


Changes to the Privacy Policy

OPHEE FASHION GROUP reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.


Complaints about breaches of privacy

If you are not satisfied with the way in which we handle your enquiry or complaint, please don’t hesitate to contact us by [email protected]

Contact Form

Our Customer Service team is always here to help! Whether you have questions about our products, payments, shipping or returns, please don’t hesitate to give us a call, or send an email.

Please fill in the contact form below, we shall have you replied as soon as possible.